أثر التحول الرقمي في كفاءة الأداء الوظيفي (دراسة ميدانية على البنوك الخاصة العاملة في محافظة حماه)

المؤلفون

  • د. سناء الشوا الجامعة الوطنية الخاصة image/svg+xml
  • محمد السليمان الجامعة الوطنية الخاصة image/svg+xml

DOI:

https://doi.org/10.5281/zenodo.21189594

الكلمات المفتاحية:

التحول الرقمي، الكفاءة، الأداء الوظيفي

الملخص

هدف هذا البحث إلى تحديد أثر التحول الرقمي في كفاءة الأداء الوظيفي في مجموعة من البنوك الخاصة العاملة في محافظة حماة سورية.

 واعتمدَ الباحثان في سبيل ذلك على المنهج الوصفي كمنهج عام للبحث، حيثُ تمّ تصميم استبيان وتوزيعه على عينة قصدية من العاملين في الأقسام المختلفة في خمسة بنوك ومصارف خاصة في محافظة حماه هي (البنك العربي، البنك الوطني الإسلامي، الشام، الشهبا، البركة)، واستخدمَ الباحثان البرنامج الإحصائي SPSS الإصدار 25 في إجراء التوصيف الإحصائي واختبار فرضيات البحث، كما تمّ تعزيز الاستبيان بالمقابلة الشخصية.

وتوصل البحث إلى وجود أثر ذي دلالة إحصائية بين أبعاد التحول الرقمي المتمثلة بـ (التشريعات والسياسات، البنية التحتية التكنولوجية، الموارد البشرية) وكفاءة الأداء الوظيفي في البنوك الخاصة العاملة في محافظة حماه محل الدراسة.

كما أوصى البحث بمجموعة من التوصيات التي تركز على تطوير البنية التحتية التكنولوجية داخل البنوك محل الدراسة عبر زيادة استثمارات تكنولوجيا المعلومات، وتحديث الأجهزة والبرامج، ودعم تقنيات الذكاء الاصطناعي

التنزيلات

تنزيل البيانات ليس متاحًا بعد.

المراجع

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التنزيلات

منشور

2025-12-24

إصدار

القسم

أبحاث المجلد 3 العدد 2

الفئات

كيفية الاقتباس

[1]
الشوا س. و السليمان م., "أثر التحول الرقمي في كفاءة الأداء الوظيفي (دراسة ميدانية على البنوك الخاصة العاملة في محافظة حماه)", J.W.P.U, م 3, عدد 2, ص 107–137, ديسمبر 2025, doi: 10.5281/zenodo.21189594.

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