The Role of Management Information Systems in Improving Company Performance (Case Study: Kajjoun Shoes Company in Hama)

Authors

DOI:

https://doi.org/10.5281/zenodo.21758728

Keywords:

Management Information Systems, Inventory Management, Performance Development

Abstract

This research aimed to identify the role of management information systems (MIS) in improving the company's inventory management performance at the Kajjoun Shoes Company in Hama Governorate, Syria, as a case study. The researchers adopted a descriptive approach as the general research methodology. A questionnaire was designed and distributed to a random sample of employees at the senior and middle management levels, as well as specialists and operators of management information systems at the company under study. The researchers used SPSS version 25 to conduct statistical descriptions and test the research hypotheses.

The research found a statistically significant relationship between the dimensions of management information systems (the administrative dimension, the technology, and the individual’s dimension) and improving the company's inventory management performance at Kajjoun Shoes Company. The research also recommended reviewing the experiences of international organizations in implementing management information systems, participating in specialized training courses on management information systems.

Downloads

Download data is not yet available.

References

[1] A. Khaidar, and A. Taufiq, "The Role of Balance Scorecard and Management Information Systems in Decision Making Through Company Performance", Jurnal Akuntansi Unesa, Vol. (13), No. (2), 2025, pp. 138-144.

[2] S. R. Dowongi et al., "The Role of Information Technology in Managing Employee Diversity and Improving Company Performance", Journal Syntax Dmiration, Vol. (6), No. (2), 2025, pp. 1306-1314.

[3] K. M. Al-Daziri, "Warehouse Management and its Impact on Management Information Systems: An Analytical Study on the National Food Commodities Corporation, Central Region", Journal of Educational, No. (22), 2023, pp. 179-191.

[4] F. Mustafa, A. A. Ausat, and K. Kraugusteeliana, "The Role of Business Information Systems in Strategic Decision-Making: Implications for Innovation and Market Adaptation", Jurnal Minfo Polgan, Vol. (13), No. (2), 2024, pp. 1469-1475, DOI : https://doi.org/10.33395/jmp.v13i2.14099

[5] B. Seidu, "The Role of Computers in Management Information Systems", Global Scientific Journal, Vol. (11), No. (11), 2023. pp. 157-183.

[6] A. Awan, and F. Khan, "Impact of Management Information System on the Performance of the Organization (Profitability, Innovation, and Growth)", Journal of Poverty, Investment and Development, Vol. (21), 2016. pp. 1-8.

[7] L. L. Chuma, "The Role of Information Systems in Business Firms Competitiveness: Integrated Review Paper from Business Perspective", International Research Journal of Nature Science and Technology (IRJNST), V (2), No (4), 2020, pp. 29-42.

[8] A. Salah, "The Role of Availability of Information System Management Requirements in Improving Employees' Job Performance in the Ministry of Education in Jordan", AlNajah University Journal for Research (Humanities), Vol. (32), No. (3), 2018, pp. 518-544.

[9] D. Nassif, A. Mia, and A. Hassoun, "The Role of Management Information Systems in Achieving Administrative Creativity “Afield Study on Pharmaceutical Companies Operating in Latakia Governorate", Al-Baath University Journal, Vol. (44), No. (1), 2021, pp. 11-30.

[10] Z. K. Al Kharusi, A. M. Aldaba, and M. B. Bin Ibrahim, " The Effect of Management Information Systems on the Administrative Performance of the Public-School Principals in Oman: Working Experience as a Moderating Variable", IIUM Journal of Educational Studies (ARABIC), Vol. (10), No. (2), 2022, pp. 55-79.

[11] M. A. Alsmairat, H. M. Al-Hawamdeh, A. T. Al-Radaideh, "The impact of management information systems and their efficiency on the performance of human resources an applied study on employees at the University of Mu'tah - Jordan", The Jordan Journal of Applied Sciences, Vol. (23), No. (2), 2020, pp. 1-11.

[12] F. L. Ige, "A Review of the Role of Information Systems in Global Business", International Journal of Applied Science Research, Vol. (1), 2021, pp. 1-13.

[13] H. M. Al-Mahamid, "Management Information Systems and their impact on human resource management functions: Knowledge management as a moderating variable (an applied study on Jordanian telecommunications companies)", PhD thesis, Jordan, 2018.

[14] B. S. Al-Akhdar, and Z. M. Abdelghani, "The role of the Human Resources Information System in improving the performance of the human resource: A field study at the Tassili Company in Hassi Messaoud, Ouargla", Master's thesis at the University of Kasdi Merbah Ouargla, Faculty of Economic Sciences, Commercial Sciences and Management Sciences, Department of Management Sciences, Algeria, 2022.

[15] S. Bouleifa, and K. Hadjadji, "The role of information systems in human resource management: A case study of the Sonatrach Regional Production Directorate in Hassi Messaoud", Master's thesis, University of Kasdi Merbah Ouargla, Faculty of Economic, Commercial and Management Sciences, Department of Economic Sciences, Algeria, 2013.

[16] O. T. Fashina, (2021), "The Role of Management Information Systems in Enhancing Interoperability in E-Governance A case of Galaxy Backbone". linnaeus university, Sweden.

[17] I. N. Falisha, (2022). "The Effect of Management Information Systems (MIS), Work Environment, and Motivation on Employee Performance (Evidence at pt Citra Bathara Bersaudara, south Tangerang)", Master of Business Administration Program, Sekolah Tinggi Manajemen Ipmi. Jakarta.

[18] Y. Guibouch, and M. Alili, "The impact of management information systems on employee performance development: A case study of the Ain M'lila Grain and Dry Legumes Company", Master's thesis, Larbi Ben M'hidi University, Oum El Bouaghi, Faculty of Economic Sciences, Commercial Sciences and Management Sciences, Algeria, 2023.

[19] O. I. Al-Balushi, "The impact of information systems on the work environment in government institutions: a case study on the Department of Agricultural Development and Water Resources in Shinas", Master's thesis at Al Sharqiyah University, College of Business Administration, Sultanate of Oman, 2023.

[20] H. Sekfali, and M. Maqalatni, "Management Information Systems and their impact on employee job performance: A case study of the Agricultural and Rural Development Bank, Guelma branch", Master's thesis at the University of 8 May 1945, Faculty of Economic, Commercial and Management Sciences, Department of Management Sciences, Algeria, 2020.

[21] F. J. Ghazlan, and A. Azouza, " The role of management information systems in improving the financial performance of insurance companies Case study of the Hydrocarbon Insurance Company CASH", Al-Manhal Al-Iqtisadi Journal, Vol. (7), No. (1), 2024, pp. 71-90.

[22] S. A. Al-Husam, "The role of Management Information Systems in developing Administrative Performance in Social Fund for Development - YEMEN", Sana'a University Journal of Human Sciences, Vol. (4), No. (1), 2025, pp. 425-457.

[23] M. A. Alsabahiayn, "The impact of management information systems on the quality of institutional services", Arab Journal for Scientific Publishing (AJSP), Vol. (5), No. (49), 2022, pp. 71-81.

[24] M. Basoud, and A. Boukhni, "The Role of Information Systems in Human Resource Management: A Case Study of Adrar University", Master's Thesis, Ahmed Draia University of Adrar, Faculty of Economic, Commercial and Management Sciences, Department of Management Sciences, Algeria, 2020.

[25] A. S. Abu Rokbeh, "Role of management information system (MIS) in evaluating the performance of different firms in Jordan", Global Journal of Arts Humanity and Social Sciences, Vol. (2), No. (9), 2022, pp. 616-620.

[26] S. A. Alaseeri, and R. R. Obaid, "The Impact of Accounting Information Systems’ Characteristics on Organizational Performance by Using Leadership Style: A Field Study on Saudi Industrial Corporate", Journal of Economic, Administrative and Legal Sciences (JEALS), Vol. (8), No. (14), 2024, pp. 55 -23, https://doi.org/10.26389/ AJSRP.S220524

[27] M. E. Bouchaala, and M. Bouchouka, "The role of information systems in improving the performance of the organization: A case study of Sonelgaz Distribution Company, Ain Temouchent", Master's thesis at Belhadj Bouchaib University, Ain Temouchent, Faculty of Economic Sciences, Commercial Sciences and Management Sciences, Department of Economic Sciences, specialization in Analysis and Economics, Algeria, 2023.

[28] M. Lusianah, "The Role of Management Information Systems in Achieving Excellent Operational Performance", International Journal of Scientific & Technology Research, Vol. (8), No. (4), 2019, pp. 304-306.

[29] W. Nadia, M. Nawawi, T. Wahyudi, and C. Prasadhita, "The Role of Accounting Information Systems in Improving Management Strategic Decision (Study at PT. Krakatau Sarana Properti)", MSR journal, Vol. (3), No. (3), 2024, pp. 90-99.

[30] L. E. Yamoah, E. D. Attafuah, and M. O. Nketia, "The Impact of Management Information Systems on Organizational Performance", International Journal of Research and Scientific Innovation, Vol. (11), No. (9), 2024, pp. 872-885, DOI: https://doi.org/10.51244/IJRSI.2024.1109074

[31] N. P. Sipasulta, A. R. Ramadhan, and S. Nurafiah, "The Role of Information Systems in Maximizing Company Profit", International jornal multidisciplinary science, Vol (1), No (3), 2022, pp. 11-15.

[32] L. Tashtoush, "The Role of Information Systems Capabilities as A Driving Force in Enhancing the Organizational Performance", Journal of Information Systems and Informatics, Vol. (3), No. (2), 2021, pp. 303-328.

Downloads

Published

2026-06-27

Issue

Section

Articles – Volume 4 Number 1

Categories

How to Cite

[1]
S. Alshowa and A. Kajjoun, “The Role of Management Information Systems in Improving Company Performance (Case Study: Kajjoun Shoes Company in Hama)”, J.W.P.U, vol. 4, no. 1, pp. 162–192, Jun. 2026, doi: 10.5281/zenodo.21758728.

Most read articles by the same author(s)

Similar Articles

1-10 of 38

You may also start an advanced similarity search for this article.